Dinerware-Intuitive Restaurant Cafe Software

Dinerware lets you control the costs associated with your POS system.

Whether you are a small bar with one terminal, or a high volume operation, Dinerware is the affordable choice.
Superb ease-of-use, reliability, and technology made easy. No required hardware system to buy.
Dinerware costs less to install, and less to own.

Restaurants bars, cafes of all sizes can afford to computerize with Dinerware.

• For large restaurants, Dinerware offers less training, powerful management functions on the floor, totally open data access, and virtually unlimited capacity.
• For small restaurants, Dinerware means no more compromises between price and capability.
• For all restaurants, Dinerware's breakthrough ease-of-use and low maintenance means you can control the costs associated with your system.

Contact us for More Information

Click here to have one of our Dinerware Specialists contact you with more information, or to arrange a live demonstration at your restaurant or cafe.

Overview and Value
Never before has a break through product like Dinerware been available to restaurants.
Find out how taking ownership of your new Dinerware system can save you money!

With Dinerware, you control the costs (associated with older legacy systems) by saving on service and support. Take ownership of your system; get a report, edit an employee timesheet, change a price, or create a new happy hour in seconds, without leaving the floor.

Dinerware offers powerful technology that almost all Fortune 500 companies utilize.

- Affordable and Easy. Dinerware is an easy and low maintenance replacement for your cash register.
- Control. Easy access to valuable data.
- See your restaurant overview at any time from any terminal.
- Technology matters. Dinerware sets a new standard for reliability
- Ease of use and speed while utilizing best of breed technology.
- We moved our system to the .NET frame work and run on Microsoft SQL Server
- Keep it simple. All of the bells and whistles don’t help if they are too difficult to manage
- it’s easy for costs to escalate with more complex systems.

Dinerware is easy

Installation, programming and support is easier with Dinerware than electronic cash registers. A two workstation site can be installed in an average of 4 hours time. Our ease of use is our best feature.

Get in control of your system and manage our easy ‘back of the house’
Our greatest benefit to customers is that we are not so ‘over tooled’ (feature complexity) that you can’t easily make changes to your menu and system.

Dinerware is reliable

The latest technology from Microsoft provides unprecedented stability. Microsoft .NET frame work, SQL and XML-based ‘stateless client’ architecture delivers an extraordinarily robust system; designed to help you and your customers succeed

Key Features

Ticket Handling
Your interactive ticket is very powerful, yet fast and easy to use.  You will experience reduced errors, increased staff productivity, and an enhanced level of customer service and satisfaction.  All of which is money in the bank. 

• Learn how to handle tickets in 5 minutes.
• The ticket shows all details, including choices and discounts.
• Instantly create a new ticket by simply choosing a menu item.
• Enter and pay for bar drinks quickly.  No "fast bar" mode required.
• Split tickets.
• Share Items.
• Combine tickets.
• Add new People to a ticket at any time.  Great for informal groups dining in the bar!
• Transfer tickets between servers.
• Change tables.
• One-touch item repeat is great for bartenders.
• Unlimited payments on a single ticket.
• Optional credit card integration.
• Ad-hoc ticket / table names.
• Hold and release items to control remote printing.

Order Routing

Taking the customer's order is just the beginning.  After the order is entered by the server, Dinerware goes to work sending the relevant information to all the right places.

• Dinerware supports unlimited custom printers for Kitchen, Bar, Pizza, Hot Side, Cold Side, Wine Steward, and whatever else you need.
• Any item may print on any combination of printers when it is ordered.
• Choices can print at separate printers from their items.  Send the Side Salad to the Cold Side printer automatically.
• Items are not sent until all required Choices have been made.
• Type a free-text Special Request for any item.
• If a printer malfunctions, it’s easy to assign jobs to another printer temporarily.
• Items are sorted by Item Group at the kitchen printer, so you will see Appetizers before Entrees.

Minimum System Requirements

Main Station
Server and Workstation Combo
· 2.4 G Pentium 4
· 512 MB RAM
· Windows XP Professional
· Two free serial port
· Windows XP Professional

Touch Screen
· ELO Touch Screen
· 1024 x 768 Screen Resolution

Point of Sale Workstation
· 733 mhz processor or greater
· 256 MB RAM
· Two free serial port
· Windows XP Professional

Touch Screen
· ELO Touch Screen
· 1024 x 768 Screen Resolution

Magnetic Stripe Reader
· USB
· Keyboard emulation
· Tracks 1 and 2

Printers
(Epson printers only for Dinerware)
· Epson U220 (Heat Non-sensitive)
Kitchen - Serial or Ethernet
· Epson TM88 (Thermal)
Receipt -Serial or Ethernet

Menu Management

Dinerware has powerful menu management functions that allow you to easily customize to your needs.  Our world-class design reduces many tasks that are tedious and error prone with our competitors to a few simple commands.

• Unlimited items and choices.
• No buttons to create.  The order entry screens are created automatically.
• Quick adjustments from any terminal, anytime.
• Menu Items can appear in multiple places.
• Unlimited Choices (aka Modifiers).
• Choices can affect item price by fixed amount or percentage.
• Use Item Groups to change the price of many items at once.
• Flexible taxation and revenue class options.
• Enter the cost of each item you sell for profit analysis.

Business Policies

Possibly the most important thing you can do to control the flow of product and money in your restaurant is to set effective business policy.  With Dinerware, you can easily experiment with promotional strategies like happy hours and coupons to boost sales.  Dinerware gives you the tools you need to effectively manage these aspects of your business.

• Unlimited, custom Void reasons..
• Create an unlimited number of custom discount types for:
• gift certificates
• coupons
• promotions
• employee perks
• happy hours
• Set up happy hours with a few mouse clicks, and turn them off the same way.  Our competitors make you wrestle with an extremely complex and error-prone price schedule.

Reporting

The data collected by Dinerware will quickly become your most valuable business asset.  We give you tools to effectively analyze your data and improve your bottom line.

• All data generated is kept in the database forever.  You can generate history reports for any period, going as far back as you want.
• Instant, on-screen, daily sales and statistics are available at any time from any terminal, and print at the receipt printer.
• See the daily balance report for any server at any time.  Servers can preview their own report at any time, and print it at the end of their shift.
• The "Blind Bartender" option allows you to restrict certain jobs from being able to view their daily report.
• View any report, at any time, from any Workstation.  Our competitors force you to use a cumbersome "back office" program.
• Dinerware comes with dozens of useful reports, many with graphs.
• Reporting is expandable and customizable.
• It's your data.  Access your information, live, from external applications like MS-Excel and Word.  No export step is required.

Technologically Better

A revolution has arrived for the Hospitality Industry. Dinerware version 2.7 is ground breaking restaurant touch screen software. Our system is designed for you to make easy menu changes, track work flow, and save costs now and over the long term. Replace your cash register, or old POS System and get ahead of the game!
With Dinerware, restaurants can enjoy lower Total Cost of Ownership by paying less for service and support. Easy order taking, menu management and access to valuable data help to cut expensive service and support.
Contact our sales staff for a Trial Version and experience a system designed with the latest technology (SQL Server and .NET frame work). Remember, we are not just a POS System, we are Dinerware.