Microsoft Retail Management Systems- Store Operations

Operations Overview
New marketing opportunities flash by every day. Today's customers want more SKUs, personalized service and connected convenience. Perennial chores of inventory management, purchasing and pricing must be streamlined to find time for new tasks. Data exchange with customers, suppliers and other systems must work first time, every time, anytime.

Microsoft Retail Management System Store Operations is recognized worldwide as a software solution that handles every POS and management challenge. It expedites checkouts and every back-office task, shows you new ways to market, promote and sell, scales up smoothly for expansion and e-commerce, and cuts your POS system and operating costs.

Serve customers effectively, manage business processes efficiently, and keep pace with any size competitor. With Microsoft Retail Management System, you'll get an easy-to-use, affordable solution suite that streamlines business processes, integrates with other applications, and adapts to meet your specific retail needs.

See, manage, price and control inventories across multiple locations. Make informed decisions with real-time data. Maintain a unified view of each customer—whatever the sales channel. Connected solutions let information flow to customers, business partners and employees. You streamline operations to make your enterprise more nimble, responsive and productive. Close the loop on customers to build more dynamic, lasting relationships.

Any Inventory. Any Store. Any Chain!
Store Operations tames any stock, inventory and sales method—including your services, layaways, subscriptions, work orders and back orders.

Hard goods,soft goods, services, grocery and convenience items.
Matrix and lot matrix
Serialized items and multiple serial numbers.
Assemblies, kits and items you produce.
Weighed, measured and by bin.
Gift cards and vouchers.
Unlimited number of inventory items and transactions.

Power, Speed and Flexibility at the Point-of-Sale
In one or a hundred checkout lanes, Store Operations' easy-to-grasp screens deliver faster, smoother sales. The customizable POS screen looks like a receipt—with every item, price and quantity in plain sight. Cashiers make fewer mistakes. Lines go fast. Tricky transactions—layaways, returns, partial payments, mixed tender—all become easy.

Serve others while keeping a stalled transaction "on hold"
Sell and track any product, service, warranty or subscription.
Process payments, lay-buys and work orders.
Accept multi-tenders, credit cards, coupons, gift vouvhers, foreign currencies and government stamps.
Keep selling even when you network is down.
Instantly check stock - even locate it in the store!
Put items on back orders for future deliveries from the POS.
Build customer rapport - and upsells - using customers' buying histories.

Enhance Customers' Shopping Experience
Serve customers as individuals, using the same tools retail giants do. Store Operations can make every customer feel like a valued friend by keeping customer records as complete as you like them. Happy customers are repeat customers. Besides building a loyal customer base, Store Operations features speed lines and ensure accurate accounting.

Capture, show/hide customer contact and demographics on POS screen.
Instantly access complete history of purchases, payments and account information at the POS.
Accomodate partial payments and account payments.
Suggest relevant upsells, sale items and volume discounts.
Target your mailings directly to customers' special interests.
Grant automatic discounts and differential pricing to special customers.
Reprint e-receipts to resolve disputes, speed rebates and verify purchase dates and amounts.

Save Your Time and Money
Every function is easy to learn and flexes to your changing needs. Intuitive screens speed learning so staff can spend extra time serving customers or researching new products.

Store Operations installs and sets up easily. Teach POS functions in 15 minutes!
Lock out - or empower - any employee's access to sensitive data.
Automate inventory management. Reduce shrinkage and slow moving items!
Finish long tasks in minutes. Use wizards to bulk-update prices and inventory data.
Know which associates sell best. Predict what days and hours to staff up - or cut back.
Know when to order. Leverage multiple suppliers to get lowest prices.

Customizable Management Tools
Store Operations incorporates all-new tools to manage every aspect of your store with amazing ease, complete security and absolute control. At the POS or in the back office, Store Operations' flexibility gives faster task completion, complete visibility and accuracy.
Every function is easy to learn and flexes to your changing needs.
Intuitive screens speed learning so staff can spen extra time serving customers or researching new products.
Easily reconfigure POS screens to display what you clearks need.
Customize receipts and price labels with graphics, logos, etc.
Exploit many flexible pricing structures for markups and discounts.
Set up new sales and promotions fast - in several ways
Streamline buying with ordering levels, best-price suppliers, and automatic PO's.
Make Store Operations wizards do your work: Take just minutes foe new item input, inventory management and everyday chores.

Quick, Comprehensive, Flexible Reports
Make smarter decisions using accurate and timely data. Exploit thousands of standard report possibilities or design your own. Store Operations' report engine runs the longest reports with blazing speed. Better reporting power gives you tighter management and higher profits.